Order + Policy FAQs
- What are Starshards?
- It's not letting me join the Client Community
- How do I join the Client Community?
- General Shipping Information
- Is something truly out of stock? The red banner doesn't seem right...
- How do I join as a Plus Member? What are the benefits?
Application + Use
- How do I find the Election Chart for each Series?
- How do I download Info Sheet PDFs? (1/11/23)
- The color of something has faded or changed...
- How do I get Incense powders to burn well?
- Why is my Chapstick / Lip Balm half full? 🫦
- Do BPAL Perfumes come with orifice reducers?
Announcements
- Planned Thanksgiving Closure / Shop Blackout
- Details of the Re-Labeling Sale Starting September 5th
- Check Current Fulfillment Status 🟢
- Kaitlin's Podcasts + Interviews
- My Plus Membership has Fallen (stopped auto-paying) and Can't Get Up (won't let me access the lottery or pre-launch page)! HAAALP!
- Will you be coming out with [WHATEVER] series? Will there be a new edition of [WHATEVER] series?